Privacy and Cookie Policy

Last updated: 1st September 2025

At Balt & Brit, we care about your privacy and want to be clear about how we use your information. This policy explains what data we collect, why we need it, and how we keep it safe when you visit our website or shop with us.

1. Who We Are

We’re a family-run business based in the UK, creating unique graphic t-shirts, hoodies, tumblers, hats, and custom novelty items.

Email: info@baltandbrit.com

2. What Information We Collect

When you shop or interact with us, we may collect:

Personal details: your name, email, phone number, and address.
Payment info: securely processed by Wix Payments or PayPal (we don’t store card details).
Account info: if you create an account on our site.
Order history & communications with us.
Technical info: such as IP address, browser, device, and cookies.

3. How We Use Your Information

We use your data to:

Process and deliver your orders via Wix Payments or PayPal.
Answer your questions and provide support.
Send marketing emails if you’ve opted in.
Improve our website, products, and services.
Meet legal and tax obligations.

4. Our Legal Basis for Using Your Data

We process your data under UK law:

Contract: to fulfil your orders and payments.
Legal obligation: to keep business records.
Consent: for marketing emails and non-essential cookies.
Legitimate interests: to improve services and prevent fraud.

5. Sharing Your Information

We only share your data with trusted partners:

Payment providers: Wix Payments and PayPal.
Service providers: Wix, shipping companies, and other tools we use.
Professional advisors: accountants, auditors.
Authorities: if required by law.

We never sell or rent your personal data.

6. Cookies & Tracking

What are cookies?

Cookies are small text files that help our website work properly and improve your experience.

Types we use:

Strictly necessary: for checkout and shopping basket.
Performance: to understand how visitors use our site.
Functional: to remember your preferences.
Marketing: to show relevant ads (only with your consent).

You can manage non-essential cookies through our cookie banner or your browser settings.

7. How Long We Keep Your Data

We keep your personal data only as long as needed to provide our services and comply with legal and tax requirements.

8. Your Rights

Under UK GDPR, you can:

Access the data we hold about you.
Correct or delete your data.
Object to or restrict processing.
Withdraw consent (for marketing or cookies).
Request a copy of your data in a portable format.

To exercise your rights, contact us at info@baltandbrit.com.

9. International Transfers

Some of our providers (e.g., Wix Payments, PayPal, Wix) may process your data outside the UK. We make sure it is always protected with appropriate safeguards.

10. Security

We take steps to keep your data safe, using secure systems and practices. While no system is 100% secure, we work hard to protect your information.

11. Complaints

If you have concerns about how we handle your data, you can contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk

12. Updates

We may update this policy from time to time. Any changes will appear on this page with a new “last updated” date.